Content Associate

ZenTrades (https://zentrades.pro) is a product start-up from the house of award-winning SaaS business solutions.  ZenTrades's founding team consists of UW Madison, and UC Berkeley alumni with strong domain knowledge having built top-notch products and implemented them at Fortune 500 companies. ZenTrades is a cutting-edge AI-powered modular SaaS business operating system, fusing the functionalities of CRM and ERP, carefully designed to cater to the unique needs of trade services. Our platform empowers tradesmen to transcend conventional boundaries, becoming service superheroes in the field.

Our Vision and Mission:

At ZenTrades, we envision a future where trade service professionals can effortlessly harness the power of technology to streamline their operations, enhance customer experiences, and drive growth. Our mission is to revolutionize the trade services industry by offering an AI-supported operating system that helps tradesmen become efficient and customer satisfaction.

Innovative AI-Powered Solution:

The modular SaaS business operating system from ZenTrades, with its CRM and ERP, is built to meet the complex requirements of trades including fire protection, HVAC, plumbing, and electrical.  Its flexible Generative AI Co-pilot is designed to be adjustable, tailoring itself to the particular requirements of each transaction while boosting sales velocity, reducing time, and creating value.  ZenTrades fosters openness, improves operational effectiveness, and improves overall customer service by sending informative prompts and nudges. This technology is not only used for customer service; it is also used to provide thorough defect reports, convincing case studies, precise estimations, and even predictive profit analysis.

As a Content Writter,  you will actively contribute to meaningful projects, work closely with a mentor and senior leadership, and gain significant experience in working directly with high-velocity growth teams and exciting real-world software engineering experience. 

Why should you join the Zentrades Clan? 

This is an opportunity to be part of the blitz-scaling team that’s shaping an industry's narrative. We are on a mission to revolutionize the Field Service Management domain & boost their sales metrics, productivity, and efficiency by scoring on leadership opportunities that are otherwise lost in the field. At SmartServ, we aren’t a company where information and ideas exist in silos. Team members are empowered and 

encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes that will assist with growth. We encourage you to challenge our status quo. We value creativity, hard work, initiative, and radical ideas above all else. 

What is in store for you? 

• Join the Pioneers: Become an integral part of a company that's making waves by redefining the status quo. Get ready to be part of something truly remarkable.

• Cutting-Edge Innovation: Dive into the world of cutting-edge technologies and products that are reshaping how the home services industry functions in the North American market. You'll be at the forefront of industry transformation.

• SaaS Industry Impact: Play a pivotal role in making a significant impact in the multi-billion-dollar Software as a Service (SaaS) industry, contributing to its ongoing evolution.

• Unlimited Growth Potential: Your journey with us promises continuous learning and immense personal and professional growth. Your horizons will expand far beyond your current limits.

• Embrace Start-Up Culture: Experience a vibrant start-up culture that you'll cherish throughout your career. Enjoy an atmosphere of innovation, agility, and collaboration that fuels your passion for work.

Job Responsibilities:

• Content Creation: Develop a wide range of content, including blog posts, articles, case studies, and other materials, that align with our marketing goals and resonate with our target audience.

• Content Strategy: Conduct in-depth research to generate innovative content ideas and strategies, ensuring they remain relevant to our industry and customer base.

• Optimization: Implement best practices for search engine optimization (SEO) and social media optimization to increase the visibility and impact of our content.

• Quality Assurance: Edit and proofread content rigorously, ensuring accuracy, consistency, and adherence to our brand's tone and style.

• Collaboration: Work closely with cross-functional team members, including designers, marketers, and subject matter experts, to create and effectively promote content.

• Continuous Learning: Stay up-to-date with industry trends, emerging digital marketing techniques, and new tools to enhance your skills and knowledge.

• Metrics and Analytics: Monitor and analyze the performance of content using analytics tools to make data-driven improvements.

• Content Management: Utilize content management systems, such as WordPress, to publish, organize, and maintain content on our platforms.

• SaaS Expertise: Leverage your understanding of SaaS (Software as a Service) and B2B (Business-to-Business) concepts to create content that resonates with our specific audience.

• Independence and Teamwork: Demonstrate the ability to work independently on tasks while also contributing effectively as a part of a collaborative team.

Qualifications:

• Educational Background: Recently graduated from a bachelor's degree program in marketing, communications, or a related field, demonstrating a solid foundation in the principles of content creation and marketing.

• Content Writing Experience: A minimum of 6 months of prior experience in content writing, showcasing your ability to produce high-quality and engaging written materials.

• SaaS and B2B Familiarity: Preferred experience with SaaS (Software as a Service) and B2B (Business-to-Business) content, highlighting your understanding of these specialized domains.

• Exceptional Writing Skills: Strong writing and editing skills, with an emphasis on clarity, creativity, and the capacity to convey complex information in an accessible manner.

• Research Aptitude: Proficiency in conducting research to develop original and compelling content that addresses industry-specific topics and challenges.

• Collaborative Nature: Ability to work collaboratively within a team environment, effectively communicating and cooperating with cross-functional colleagues.

• Content Management Systems: Familiarity with content management systems, particularly WordPress, and the capability to use these tools for content publishing and organization.

• SEO and Social Media Expertise: Experience or knowledge of search engine optimization (SEO) and social media marketing practices, enabling the optimization and promotion of content.